ShingLabs Website Privacy Policy

Document Version: v1.1
Effective Date: 2026-04-18
Last Updated: 2026-04-18

This Privacy Policy applies to your access to and use of the ShingLabs website, including product pages, the about page, and support entry points.

1. Who We Are

2. Scope

This policy applies to data processing activities that occur when you visit this website through a browser. It does not cover your activities on third-party platforms.

If you use one of our apps (for example, Booklane), please also review the privacy policy for that app.

3. Data We Process

3.1 Basic access and technical data

To keep the website available and secure, we may process:

  • Access time and request path
  • Device type, operating system, and browser type
  • Language preference
  • Network and request logs (for example, status codes)

3.2 Data you provide voluntarily

When you contact us by email, we process information you choose to provide, such as:

  • Email address
  • Feedback content and issue description

3.3 Cookies and local storage

The website currently uses only function-related storage and does not use ad-tracking cookies.

This type of storage is mainly used to remember your theme and language preferences and improve your browsing experience.

You can clear cookies and local storage in browser settings, but this may reset your theme or language preferences.

4. Purposes and Legal Bases

We process data only as needed to:

  • Deliver website content and essential functionality
  • Maintain website security and stability
  • Respond to your inquiries and support requests
  • Comply with legal obligations

Where GDPR or UK GDPR applies, legal bases may include:

  • Legitimate interests (website security and service stability)
  • Performance of requested services (responding to inquiries)
  • Consent (where required by law)
  • Compliance with legal obligations

5. What We Do Not Do

  • We do not sell your personal information
  • We do not use your browsing behavior for cross-site advertising profiles
  • We do not use data for purposes unrelated to website services

6. Data Sharing and International Transfers

We may work with third-party service providers only when needed (for example, hosting, network delivery, and baseline security operations).

We require such providers to process data only within agreed purposes and to apply reasonable security controls.

If cross-border data transfers occur, we will apply safeguards required by applicable law.

7. Data Retention

We follow a minimum-retention approach:

  • Functional preference storage: generally retained until you clear browser storage or change your settings
  • Email support communications: retained for the period necessary to handle communications, and longer when required for legal compliance or dispute handling
  • Access and security logs: retained for the period necessary to maintain service security and stability, and longer when legally required

After retention periods end, data is deleted or anonymized unless law requires otherwise.

8. Your Rights

Depending on applicable law, your rights may include:

  • Access
  • Rectification
  • Erasure
  • Restriction or objection (where applicable)
  • Withdrawal of consent (where processing is based on consent)
  • Complaint to a competent data protection authority

To exercise your rights, contact us using the email in this policy. We may request reasonable identity verification information before processing your request.

We respond within timelines required by applicable law.

9. Children’s Privacy

This website is intended for a general audience and is not primarily directed to children. If you are a minor, please use related services under guardian guidance.

10. Data Security

We implement reasonable technical and organizational measures to protect data, including data minimization, access controls, and necessary transmission safeguards.

No method of transmission or storage is absolutely secure.

11. Policy Updates

We may update this policy when legal requirements, product features, or processing methods change.

If changes materially affect your rights, we will provide notice through website updates or other reasonable means.

12. Contact Us

For privacy-related questions, suggestions, or complaints, contact: